Promotes and restores patients' health by assisting in the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families.
Job Duties:
- Demonstrates respect and the highest standards of care for patients and all employees.
- Provides service in a timely manner and with a cheerful attitude to all customers.
- Performs as a productive team member who is continually working and producing results.
- Consistently performs purposeful hourly rounding and vital signs on all patients.
- Uses effective communication with patients regarding their personal care.
- Champion collaboration among health care team members to ensure patient needs are met.
- Provides clear communication during patient handoffs with physicians, patients, and family members.
- Maintains an attitude and environment that encourages retention through professionalism and respect.
- Accepts ownership for the continuous success of the team.
- Maintains a professional image of the organization in accordance with policies.
- Willingly adjusts to assignment changes with a positive attitude.
- Promotes patient-centered care by maintaining a clean, calm, and quiet environment, especially at night.
- Participates in process improvement in a positive manner.
- Provides the best possible service through accountability and a positive work ethic.
- Consistently completes assigned departmental duties throughout and/or by end of shift.
- Responds to patient needs in a consistent timely manner or follows department guidelines when not available.
- Performs adequate documentation of patient care by completion of all interventions.
- Adheres to infection prevention protocols and complies with hand washing protocol.
- Provides patient care based on evidence-based practice guidelines.
- Embraces change and supports new ideas and management decisions.
- Improvement or consistency in performance and behavior from previous evaluation.
- Participates in departmental and organizational initiatives and/or committees.
- Participates in educational opportunities (i.e. certifications, skills fairs, in-services, etc.).
- Practices effective time management and conserves expenses.
- Promptly reports equipment malfunctions to appropriate personnel.
- Ability to read, interpret and record telemetry strips. With negative and positive outcomes from patient telemetry strips.
- Ability to assist Provider and Nursing Staff with all emergency care patient duties.
Education:
High school diploma or GED. Current EMT, Paramedic, or CNA Licensure.
Training/Experience:
Prior experience as an ER Care Tech highly desired.
Skills/Qualifications:
- EMR/EHR Experience
- Customer Service
- Time Management
- Organization
- Attention to Detail
- Professionalism
- Quality Focus