IT Tech - TRH

Hawkinsville, GA 31036
9/7/2025

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Position Description

This is an entry level position. Supports clinical and business teams by providing timely, skilled technology service.

Job Duties:
  • Responsible for maintaining and enforcing policies and procedures pertaining to Information Systems, including hardware, software and user restrictions and requirements.
  • Performs help desk related functions and provides customer support for system users.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Supports and maintains user account information including rights, security and systems groups.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Has knowledge of commonly-used concepts, practices, and procedures within the field of Information Systems.
  • Responsible for supporting all Information Systems and technological requirements for the facility.
  • Participates in 24-hour call rotation.
  • Provides installation, maintenance, configuration, and service for telephony systems.
  • Familiarity with common networking and low voltage hand tools

Education:
Requires a high school diploma or GED. Associate Degree in Computer Science or related degree program desirable.

Training/Experience:
Minimum of 1 year paid experience in Information Technology field.

Skills/Qualifications:
Knowledgeable of HIPPA compliance.
EMR/EHR Experience
Customer Service
Time Management
Organization
Attention to Detail
Professionalism
Quality Focus

Type: Full-time